Posts Tagged ‘Shop by Remote’

Will This Rev Up Our Love Life? The Homeshoppingista Orders HSN’s Hot Black Sheets Via Shop-By-Remote

September 15, 2010

We’re in trouble: Shop by Remote has come to Comcast in Montclair, N.J.

We were checking e-mails Wednesday with the TV on in the background, and Highgate Manor on HSN talking about its 300-thread count black sheets with croc-embroidered trim.

That certainly grabbed our attention, and when we looked around to see them the “Shop by Remote” icon was on our screen, the first time it has popped up.

Our black sheets should be on their way thanks to HSN Shop by Remote

So purely in the interest of research, we tried it out. Since we already have an HSN account, we didn’t have to do anything special, just follow the easy prompts. We picked the sheets, the color (black — woo hoo, someone’s getting lucky), the size, Flex-Pay for the $60 price and method of payment.

So let’s see if the process works and if these slinky sheets ever arrive.

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Comcast Has Started National Rollout of HSN’s Shop By Remote, With Service Already In 8 Million Of Its Homes

December 2, 2009

We reported it back on Nov. 12, but HSN and Comcast Wednesday officially announced that the nation’s largest cable operator will has started a nationwide rollout of Shop by Remote for the holiday season, with the service already in 8 million Comcast homes.

HSN’s Shop by Remote, which Cablevision Systems Corp. already offers, is an interactive television application that enables Comcast Digital cable customers to shop and make purchases with the home shopping network right from their remote control.

“Comcast is committed to bringing convenient, easy-to-use interactive TV applications on a national basis that will transform the way consumers interact with their televisions,” Todd Walker, Comcast’s Senior Vice President for Video Product Development, said in a prepared statement. “We are excited to have HSN join our growing line up of content partners, and other iTV applications that are live in Comcast homes today.”

HSN CEO Mindy Grossman

HSN president and CEO Mindy Grossman talked about the Comcast Shop By Remote launch during the home shopping channel’s third-quarter conference call in November.

Just in time for the holidays, Comcast Digital customers will be able to buy products from HSN with a few clicks of the remote. With an average purchase time of less than 60 seconds, customers also will be able to select the quantity, color, features and sizes with their remote.

“As a pioneer of electronic retail, HSN has been a driving force in transactional innovation for decades,” said Peter Ruben, HSN’s executive vice president of affiliate marketing and sales. “As we enter the height of the holiday shopping season, HSN is thrilled to be working with an industry leader such as Comcast to provide millions more viewers a faster and easier way to shop from home.”

In addition to Shop by Remote, Comcast is deploying several iTV applications that include: “Remind-Record” and “Request for Information” — new interactive features that Comcast customers can access on their TV using their remote control.

Remind-Record gives customers the ability to easily set a reminder or schedule a recording directly from an ad of an upcoming TV show or series. With Request for Information (RFI), viewers can request more information about a product or opt-in to receive free samples, coupons and services.

Comcast has successfully deployed iTV applications, including Shop by Remote, in more than 8 million homes across the country to date. Comcast iTV applications are powered by Enhanced Binary Interchange Format (EBIF) technology, a standard software platform developed by the cable industry to easily deploy interactive applications using existing systems and set-top boxes.

Comcast has 23.8 million cable customers (we’re one of them), 15.7 million high-speed Internet customers, and 7.4 million Comcast Digital Voice customers.

Are We Getting HSN Shop By Remote? We Have To Call Comcast, Our Cable Provider

November 12, 2009

HSN’s Shop by Remote is the only service of its kind in the United States, according to HSN CEO Mindy Grossman. And it’s expanding its distribution, which we’re sure will thrill husbands across the nation.

It’s obvious how it works: You can order HSN goods by pushing buttons on your remote in some cable systems. No need to get up and call on the phone or order on your computer.

Our parents have Shop By Remote, and they are Cablevision Systems’ customers. Our dad was not so happy when this service was added, but our mom sure was.

During a third-quarter conference call Thusday, Grossman said that the service will be rolled out in more cable systems.

”Distribution for this HSN interactive shopping service continued to grow, with the new launch to more than 7 million Comcast subscribers and millions more to be rolled out in the coming year,” she said.

We’re Comcast customers, but we don’t think we have HSN Shop by Remote yet. What’s up with that?