Posts Tagged ‘naked leather’

Got A Problem With A Makowsky Bag? Call QVC. If You Bought One Elsewhere, You’re Apparently Screwed: Think Twice About The TSV Boots

November 15, 2010

The complaints keep coming into our blog about women having trouble with pricey B. Makowsky handbags, which are sold on QVC and in retail.

The problem remains that while Bruce Makowsky keeps boasting about his so-soft, untreated “naked leather” purses, that leather can bleed ink when it gets wet.

Women are complaining to us that B. Makowsky has no company phone number that customers can call to get a remedy for their reuined bags. Here’s the company website, and we can’t find any contact names or numbers on it.

Over the weekend we asked QVC PR about this issue, which is timely since Makowsky has the Today’s Special Value Monday, a pair of soft leather slouch boots for $160.

Here’s what QVC told us Monday:

“We received your inquiry about a customer service number for B. Makowsky handbags. If your readers are having issues with B. Makowsky bags purchased through QVC, they should call our customer service line at 1.800.367.9444. They would be more than happy to help resolve any issues customers are experiencing. Thank you!”

So ladies, let us know what happens when you contact QVC with any complaints about your B. Makowsky handbags.

And we guess if we didn’t buy your “bleeding” Makowsky bag at QVC, you’re screwed.

Not the best way to treat your customers, Bruce. No phone number for dissatisfied customers to reach your company?

And if we were QVC, we’d think twice about dealing with a vendor who has created ill will with the handbags he sells at places like Macy’s — or that wind up at TJ Maxx.

And in light of the problems with the handbags, we’d think twice before ordering any of the Makowsky boots. If the purses bleed dye when they get wet, what will happen to the boots?

Makowsky, for those out of the loop, is married to fellow handbag designer Kathy Van Zeeland, who also sells her purses at QVC.