Posts Tagged ‘Facebook’

QVC Denies Shopping Ban For Trashing Hosts

November 2, 2017

QVC says that a Facebook post, which warned customers not to criticize show hosts or risk being banned from shopping on the network for 30 days, is phony.

We blogged about the post earlier this week, and a number of our readers who looked at a screen shot of the warning said it wasn’t kosher.

https://homeshoppingista.wordpress.com/2017/11/01/qvc-bans-shoppers-who-criticize-hosts/

We reached out to QVC and got a prompt response from a company spokeswoman.

“The ‘QVC Customer Care’ Facebook Page is not owned or moderated by QVC, does not reflect QVC’s social media policies, and was created without QVC’s knowledge or permission,” the spokeswoman said in an email. “The unauthorized use of QVC’s trademarks, name or brand is not permitted, and QVC is currently working directly with Facebook to remedy this situation.”

We thought that such a policy would be nuts, but a number of readers said it was a good idea and that the public shouldn’t be allowed to cruelly trash show hosts on QVC’s social media.

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QVC Bans Shoppers Who Criticize Hosts

November 1, 2017

QVC is apparently cracking down on people who make negative comments about its hosts on Facebook. Seriously? Grow a thicker skin!

And what is the punishment? You can’t shop at the network for 30 days. Brilliant. Your sales have been down for several quarters, so you’re going to stop customers from shopping for a month?

One of our readers tipped us off to this crap, sending us a screenshot from FB where QVC laid down the law to a poster who was critical of Shawn Killinger, who we consider one of the No. 1 home shopping network’s most annoying talents.

“sk (Shawn Killinger)should wear that hat all the time. Such a improvement over her hair!’ was the offending post on QVC’s FB page.

Wow, such a horrendous comment! Oh brother.

Here’s what QVC customer service rep Genevieve had to say in response:

Thank you for reaching out Barbara. We encourage our customers to interact on Facebook and review products, but we do not permit commentary on QVC’s staff or hosts.

Abusive posts will be removed from our timeline and subsequent violations will result in your QVC customer accounting being suspended for 30 days, meaning you’ll be unable to make purchases for 30 days.

If you need any further assistance, please let us know.

That comment has apparently been removed, but some quick thinkers got screen shots of it.

Trump TV, QVC And Fox News Channel

October 20, 2016

Reading through the coverage of Wednesday night’s presidential debate, we were surprised to see QVC’s name come up in The New York Times. And we have a bone to pick about it.

Earlier this week, it was reported that Donald Trump’s son-in-law had been talking to investors about launching a cable network. That prompted a Times story today with the headline “Was Wednesday the final presidential debate of 2016 or the opening night of the Trump News Channel?”

“If you’re tired of biased, mainstream media reporting (otherwise known as Crooked Hillary’s super PAC), tune into my Facebook Live broadcast,” Trump posted.

“That ramshackle pregame show was like state television produced by QVC, with interviews by, of and for Mr. Trump’s supporters, cable-news-like graphics and a relentless sales pitch,” The Times wrote.

That was not a QVC-like production, folks. That was a Fox News Channel show.

Mark Zuckerberg’s Sis Coming To HSN

June 3, 2016

Apparently looking to up its cred with millennials in the tech arena, HSN has recruited ex-Facebook exec Randi Zuckerberg — sister of Mr. Facebook Mark Zuckerberg — to be one of the hosts of its “American Dreams” initiative, according to Fortune.com.

HSN Taps Randi Zuckerberg to Sell Tech to Millennial Women

She will debut on the home shopping network this month, participating in the channel’s hunt for “aspiring inventors to sell their wares directly to consumers,” Fortune said.

The 34-year-old, who appears on Oxygen’s “Quit Your Day Job,” will be seeking out entrepreneurs who have tech products on the drawing board.

Zuckerberg is an angel investor in women-owned companies, has written several books and is host of her own Sirius XM radio show.

In her spare time, she is a mother of two kids and a Broadway actress.

Damn.

HSN Hits 1 Million Facebook Fans, Then Irks Them

October 4, 2013

HSN doesn’t mind tooting its own horn.

On Thursday the No. 2 home shopping network sent out an email celebrating the fact that it had hit 1 million fans on Facebook.

https://www.facebook.com/HSN

To reward customers, they were given a coupon code to get 20 percent off their next purchase.

But there were a lot of exceptions, things the coupon couldn’t be used on, because a couple of people posted complaints on Facebook. One woman tried to use it for a Fan Shop item, and was told by HSN that the coupon didn’t work on clearance items.

By the way, here is are the fine-print restrictions on the coupon:

Coupon 134932 is a total cart offer valid for 36 hours beginning noon ET on Thursday, October 3 and ending at 11:59 p.m. ET on Friday, October 4. This coupon is valid for 20% off your next purchase from HSN TV, HSN2, HSN.com, HSN Mobile or HSN Shop By Remote (where available), with a maximum savings of $50.

Coupon number is non-transferable and can only be used once by its recipient. Coupons must be applied when order is placed. Offer excludes shipping & handling, sales tax, and This Day Only offers, and can only be applied to the first shipment of AutoShip items.

The use of this coupon may disqualify the order from inclusion in other promotional offers or discounts. Coupons cannot be applied to or combined with other coupons. Coupon is not valid for Charitable Contributions, HSN Gift Cards, Electronics, Toys, Fitness, Furniture, Today’s Special and Clearance. We reserve the right to cancel orders when unexpected coupon system errors occur or in the case of abuse, misuse or fraud in connection with the coupon number.

The restrictions led to a lot of unhappy campers.

“Not happy with this coupon at all,” one person posted.

“You have too many restrictions on your coupons,” posted another. “I usually forget about the ones I win and never use them. Thinking about using brick and mortar stores for this holiday season.”

Ouch!

QVC To Debut toGather, Its Own Version of Pinterest

September 25, 2013

QVC wants you toGather.

By the end of this month, the home shopping network is scheduled to debut a social-media platform called toGather, which will have a lot of similarities to Pinterest and Facebook.

QVC's new social media platform toGather

QVC’s new social media platform toGather

ToGather was actually developed by Oodle Inc., a company that QVC acquired last December to fuel to jump start its its social commerce.

QVC honchos have described toGather as “groundbreaking.” Users of toGather will be able to “heart” products — its version of “like” — build their own collections as with Pinterest and follow QVC hosts and vendors.

QVC Buys Assets Of Oodle Marketplace, For Oodles Of Money

December 6, 2012

QVC has signed a definitive agreement to acquire substantially all of the assets of Oodle Inc., the social commerce company that runs the Oodle Marketplace application on Facebook.

The acquisition, which was actually made by QVC unit California Voices LLC, is expected to close by Dec. 31, the home shopping network said Wednesday.

“The QVC shopping experience is fundamentally social in nature,” QVC U.S. CEO Claire Watts said in a canned statement. “With this acquisition, we can fuel our evolving social commerce experience. Oodle brings a great team that shares our values and passion for creating a rich customer experience.”

“No one understands social shopping better than QVC,” said brown-noser Craig Donato, Oodle CEO and co-founder. “Bringing our teams together will help elevate and evolve QVC’s online shopping community.”

We’ve never heard of it, but apparently Oodle Marketplace “is a social marketplace where users buy, sell, and give with friends, friends of friends, neighbors, co-workers, and other people in their local community,” according to QVC.

Oodle’s Marketplace, which has over 11 million unique monthly users, is available on Oodle, Facebook, and iPhone, iPad, iTouch, and Android devices.

They’re Whooping It Up In Knoxville: Jewelry Television Hit 100,000 Facebook Fans

November 11, 2011

Jewelry Television probably broke out the moonshine this week, because it has racked up more than 100,000 fans on its official Facebook page.

“We are thrilled to reach this milestone as one of our social media initiatives,” Dana Sebby, JTV’s community manager, said in a canned statement. “By using popular social media channels such as Facebook, Twitter, YouTube and JTV’s mobile application, we have been able to personally interact with our customers to gain a better understanding of what they want. We are using this real-time dialogue and feedback to improve our broadcasts, service and product offerings.”

In addition to JTV’s official company fan page, each on-air host as a Facebook page dedicated to interacting with viewers about upcoming shows and promotions.

“It’s really important to develop a two-way conversation with our customers,” host Heidi Kouns said in a canned statement. “Social media tools are providing valuable interaction that helps us improve our presentations and drive tune-in for our shows.”

Which blonde host is she? They all look alike to us.

JTV needs a little flava in its host roster, if you know what we mean. Aren’t there any Hispanics or African-Americans in Tennessee?

“As social media technology continues to evolve, we are committed to growing and advancing with it,” Brian Wilhelm, JTV’s director of online marketing, said in his canned statement. “We look forward to integrating Facebook content into our live broadcasts.”

Has Veteran HSN Host Chris Scanlon Skied Off Into The Sunset?

October 28, 2011

HSN PR is checking it out for us, but the buzz is that longtime host Chris Scanlon is leaving the home shopping network.

There have been a number of posts on forums and Scanlon’s Facebook page regarding her departure. She is no longer listed on HSN’s website as a host.

Here is what person wrote on Facebook.

“Her hubby was already a ski instructor there,an recently got hired full time,so they are moving from Florida to Colorado, if i understood Chris correctly…they were traveling back an forth, and the 2-boys are also into skiing, and Chris was in Florida and her hubby and one of the boys would be in Colorado for the winter, so i’m so happy, but yet sad also, but they will all be together now,as that is how it should be…will miss her on HSN !! but truly understand…family comes first..they all ski,by the way…”

Another HSN host, whose names escapes us, is also off HSN’s website. Can anyone help us out on who that was?

UPDATE: My Facebook friends said the other host gone is Alicia Perez.

HSN PR says it will get back to us by tomorrow.

Former ShopNBC Host Charla Rines Is Pitching For Minnesota Jewelry Shop

December 2, 2010

Popular former ShopNBC host Charla Rines has picked up a gig pitching diamond earrings for a local jewelry store in Minnetonka, Minn. We say more power to her.

Rines, whose apparent layoff from the home shopping network earlier this year had her many fans in a rage, said on Facebook Wednesday that she is doing some work for Evergreene Jewelers.

“Hey Everyone – check out this fabulous pair of inside out diamond hoops!,” Rines posted. “I’m proudly associated with Evergreene Jewelers, and the best news is that they ship nationwide! These stunning hoops are the perfect gift for you! Call and speak with Liz to order yours!”

Also posted was a video of Rines, still sporting her trademark spikey short blond hairdo, at the jewelry shop. Rines talks to the owner, Liz, and hawks a pair of 1 1/4 carat inside-out diamond hoops, GH SI, selling for $1,950, down from $2,250.

The owner is throwing in a pair of cubic zirconia earrings and a jewelry travel pouch.