Archive for the ‘Mike Hopkins’ Category

We Hate To Break It To You, Fellow Jewelry Lovers, But It Looks Like Another Year Of Boring Laptops, B. Makowksy Bags and Wii On QVC

February 25, 2010

Mike, enough with the Clarisonic, cause we don't care if it's one of Lisa's favorite things

QVC had a great fourth quarter, which is good for the home shopping network but bad for jewelry geeks like us.

The U.S. channel, a unit of John Malone’s Liberty Media, Thursday reported a 13 percent jump in revenue to $1.7 billion in the fourth quarter.

“We posted our strongest quarterly results in over 10 years, and moved our full-year results into positive territory,” QVC CEO and president Mike George told analysts during a conference call Thursday.

And George got a pat on the back from his boss, Liberty CEO Greg Maffei.

“At Liberty Interactive, QVC had a very impressive fourth quarter, which capped a greatly improved 2009 overall,” Maffei said.

Why is all this bad news for bling lovers? George said that QVC saw the revenue gains because it posted strong sales on consumer electronics, kitchen and floor care, beauty, accessories and fashion jewelry. Apparel, while soft, improved significantly over the trend for prior quarters, according to George.

“Jewelry, especially gold, did remain difficult, however,” he said, at one point noting, “We continue to pull back our time on jewelry.”

That means more Wii and Clarisonic shows, not sterling and gold (fashion jewelry doesn’t count). Break out the No-Doz.

George spent quite a bit of time crowing about Isaac Mizrahi joining the QVC family, but offered no numbers on how well the designer’s extensive line of products have sold.

“Compelling exclusive content is powering our business,” he said, calling the debut of the Mizrahi line as “one of the biggest brand launches in our history.”

QVC also premiered Godiva chocolate, NARS cosmetics, Stephen Dweck diamonds and fashions by celebrity styliest Rachel Zoe in the fourth quarter, said George, who boasted that the channel in its history had never had the level of publicity and buzz it got in the final quarter.

Veteran brands on QVC — B. Makowsky, Rachael Ray, Philosophy, Bobbi Brown and Dennis Basso in fashion — performed well in the quarter, according to George.

Some 720,000 new customers joined QVC in the fourth quarter (which we presume means they made purchases), a 22 percent increase in the number of new customers a year ago. Revenue from new customers was up 53 percent from last year.

“At any given point in time we have 10 non-customers watching QVC for every customer watching QVC,” George said. “So when we get it just right, and get the right kind of products that have high appeal to new names, as we did in Q4, you can really get explosive growth without any additional advertising or other support, just by people coming by the channel.”

He also attributed some of QVC’s fourth-quarter success to the more favorable channel position it now has on DirecTV and Dish Network, and the fact that the network’s HDTV channel is now in more than 25 million homes.

In December QVC launched an iPhone application that’s been downloaded by 115,000 customers in a little over two months, George said.

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Cablevision’s Vilification of Scripps Networks Exec Ken Lowe, One Of The Smartest, Classiest Guys In The Cable Industry

January 9, 2010

Scripps CEO Ken Lowe, Cablevision's villain

There are so many things we should be doing now, rather than blogging. We have to update our resume for a job we’re applying for. We have press releases to write for Saint Barnabas. We have freelance work from three different people, two of the assignments related to health, stacked up. We have to take our Christmas tree down. And we should be cruising PlentyofFish.com for a man.

But we have to write about Ken Lowe. Lowe, CEO of Scripps Networks Interactive, has been named in the full-page ads that Cablevision has been running in papers like The New York Times and the Manhattan tabloids. The ads — and Scripps is running ads too — are part of the week-long war over fees between the cable company and Scripps, which led to Food Network and HGTV being pulled from 3.1 million homes in the Tri-State area.

Scripps wants a rate increase for its channels, and Cablevision says the ask is unreasonable. Programmers and distributors fight all the time, but it’s fairly rare to see a CEO singled out the way Cablevision has singled out Lowe, kind of making the business battle personal.

Cablevision’s ads claim that “Lowe is demanding a $20 million rate increase for Food Network and HGTV.” It makes it sound like Lowe is right at the negotiating table, pounding his fist. That’s not how it works.

We know all is fair in love and war, and Scripps had celebrity chef Bobby Flay doing anti-Cablevision radio spots for it, but the attack on Lowe seem like a low blow, no pun intended, by the cable company. The ads cast Lowe as the nasty, money-grubbing bogeyman in all of this.

We’ve known Lowe for almost two decades, from reporting on the cable industry. He was always one of the smartest, nicest, classiest, frankest, friendliest programmers we have ever met. He’s well-respected in the media business. His background was radio, and his college roommate at the University of North Carolina at Chapel Hill was Rick Dees, the well-known disc jockey.

A veteran broadcaster working at Scripps, Lowe founded and launched HGTV in 1994, and managed Food Network, which Scripps holds a majority stake in. He built an empire of lifestyle cable networks, but admitted to my former editor, Marianne Paskowski, that he once feared being fired by Scripps.

We remember going with Paskowski to interview Lowe at a cable trade show. It was fun, he was bright, and it didn’t hurt that Lowe, now 59, was easy on the eyes. We know that’s unprofessional to say, but what the hell.

He is a Southerner — we hear he was raised on a tobacco farm — but Southern charm doesn’t usually work with us. Folks from New Jersey are “loud and proud,” and don’t beat around the bush. There is no gentility or many manners in the New York metro region.

We often say that we’d rather have someone tell us the truth than be nice to our face, and then talk about us behind our backs. And since we’ve been stabbed in the back by a Southerner who had lots of folksy stories and an accent, we know what we’re talking about.

We don’t know how Lowe treated his employees — we did hear he liked to send e-mails at 2 in the morning. We hear Scripps doesn’t pay producers much. But with us, Lowe was always a pleasure to interview and deal with.

Scripps’ battle with Cablevision relates to the seeds of Food Network, we believe. As we remember, Food Network was free to cable operators for a long period, it may have been 10 years, surviving just by selling advertising. Most cable networks have two revenue streams — license fees from cable companies and advertising.

Now, Scripps is trying to get Food Network caught up, in terms of price, with other cable networks. But times are tough, and distributors like Cablevision don’t want to pay double-digit price hikes.

It’s as if you started a job at a low salary five years ago, and went to your boss today and asked for a big salary increase so you could be at a par with your colleagues. It’s a tough economy, budgets are tight, and your boss doesn’t care if your salary is less than everyone else.

Wall Street analyst Rich Greenfield has written that Scripps underestimated Cablevision’s resolve and unpredictability, and we think that’s true, too.

Anyway, contract negotiations are usually handled by a cable channel’s affiliate sale team, and in the case of Scripps it is Lynne Costantini, who used to work in programming at Time Warner Cable.

She was expected to be named head of programming at Time Warner, but instead a woman named Melinda Witmer got the job. Witmer was in the news recently because she negotiated the new Time Warner-Fox deal — averting a massive blackout of Fox TV stations — with Fox Cable’s affiliate chief Mike Hopkins.

For all the vitriole of the retransmission-consent negotiations between Time Warner and Fox, we don’t think any executives’ names turned up in any ads, the way that Lowe’s name has in Cablevision’s.

We have interviewed Costantini, Witmer and even broke bread and shared a few cocktails with Hopkins in Las Vegas. They’re all smart, civil folks, like Lowe.

We’re hoping that Cablevision will turn down the volume in its dispute with Scripps, and give Lowe a break. Even wars have rules. We wish Cablevision would abide by them.

In the meantime, every couple of days we have to call our sister Karen or our parents, who are among Cablevision’s 900,000 households in Jersey, to see what the cable company is running on the crawl on Food Network and HGTV’s former channel slots.