Archive for the ‘Dr. Robert Rey’ Category

ShopNBC Reports 4 Percent Revenue Drop In Third Quarter, But The Home Shopping Network Cuts Losses In Half

November 18, 2009

New ShopNBC vendor Suzanne Somers

ShopNBC saw sales slip 4 percent in the third quarter as it shifted its product mix and lowered its average selling price, but the beleaguered No. 3 home shopping network substantially cut some of its losses, the company reported Wednesday.

Third-quarter revenue was $119.4 million versus $124.8 million in the same period last year, as ShopNBC intentionally lowered its average selling price by 49 percent and increased unit volume by 90 percent. Net average selling price was lowered to a record $95 during the quarter versus $187 in the year-ago quarter.

Adjusted EBITDA was a loss of $5.6 million compared to a loss of $13.3 million in the year-ago period. The net loss for the third quarter was $12.9 million compared to a $20.8 million for the same quarter last year.

Customer trends continued to improve with new and active customers up a record 118 percent and 64 percent, respectively, in the third quarter.

Increased customer demand in the quarter led to a 4 percent growth in net orders over last year, the company’s first increase in seven quarters. This is an acceleration of the company’s first half performance of new and active customer growth of 60 percent and 29 percent, respectively.

Return rates for the quarter were 21.9 percent versus 29.2 percent in the year-ago quarter, reflecting improvements in delivery time, customer service, product quality, and lower price points. The customer service contact rate decreased 24 percent in the quarter.

ShopNBC’s Gross profit margin was 33.2 percent, 130 basis points lower compared to last year, driven primarily by increased promotional activity. These promotions contributed to the significant new customer growth the company achieved in the quarter.

ShopNBC noted that it had added a record 122 new vendors to the new and existing merchandise categories of home, fashion, beauty and jewelry.

ShopNBC CEO Keith Stewart

The company launched 58 new show titles, product categories and brands in the quarter, such as Suzanne Somers, Esprit Outerwear, Laundry by Shelli Segal, Sensual Solutions by Dr. Robert Rey, Sensa Weight-Loss System, Brilliante Purely Platinum, the Culinary Institute of America and Griot’s Auto Care.

And a record 103 new guests, 90 of those being experts in their field, were added to the network’s talent ranks, including the hottest celebrity hair stylist Ted Gibson, chef Marcus Samuelson and shoe expert Meghan Cleary.

Operating expenses were trimmed $12 million year-over-year or 20 percent in the quarter. This decrease was driven by broad-based reductions in the company’s cost structure, including lower cable and satellite fees, lower headcount versus the prior-year period, and a significant decline in transactional costs in the areas of order capture, customer service, credit and fulfillment.

In the quarter, ShopNBC successfully concluded all of its carriage agreements that were up for renewal in the last year while preserving 100 percent of its distribution footprint of 73 million homes, leading to a cost savings of about $24 million in 2009 and improved channel positions in many markets.

“Merchandising efforts to unlock our customer growth potential showed real signs of progress in the third quarter, as we build new businesses in strategic product categories,” ShopNBC president and CEO Keith Stewart said in a prepared statement.

“Record gains were made in new and active customer counts,” he said. “Net shipped units were at record levels. E-commerce is proving to be a powerful complement for additional growth. With a focus on delivering a premium shopping experience across our multichannel platform of TV and the Web, the customer is reacting strongly to our initiatives.”

Stewart added, “Year-to-date EBITDA, as adjusted, is $18.2 million better than last year. We are highly focused on delivering the high expectations that have grown during the turnaround of ShopNBC. I remain confident about our fourth quarter plans.”

Former Host Kim Parrish Makes The Move From HSN To ShopNBC With Her Apparel Line Friday Night

November 13, 2009


Kim Parrish

Former HSN host and vendor Kim Parrish makes her maiden voyage on ShopNBC Friday might, with her Kim Parrish Collection. Her show premieres at 7 p.m.

The pieces include a ruffle top, jeans and a dolman sleeve top, among other items.

Parrish has a devout following, who seem eager to see her on the No. 3 home shopping channel.

There have been a number of HSN vendors who have landed at ShopNBC, most notably actress-author Suzanne Somers and celebrity plastic surgeon Dr. Robert Rey.

HSN’s Kim Parrish The Latest To Make The Switch To ShopNBC, According To Mindless Rants

October 29, 2009

Looks like yet another HSN defection to ShopNBC, snooped out by our fellow Jersey native Hugh Jee, master of the blog Useless Trivia and Mindless Rants (which has some great music, as well as political and sports coverage).

He reported Thursday that HSN host-turned-vendor Kim Parrish is taking her clothing line to ShopNBC.

Parrish announced the switch on her Facebook page, according to Hugh Jee and his Mindless Rants. Her collection will debut Nov. 13, Friday the Thirteeth.

Vendors are really playing musical chairs with home shopping networks this year. Suzanne Somers and Beverly Hills plastic surgeon Dr. Robert Rey moved from HSN to ShopNBC, while jewelry designers such as Dallas Prince went from ShopNBC to HSN.

It’s hard to know who instigated the switches: Were the vendors’ contracts not renewed, or did they want to jump ship?

After New Line On ShopNBC, Plastic Surgeon Dr. Robert Rey And HSN Seem To Have Parted Ways

October 29, 2009

Thanks to a tip from one of our readers, we’ve learned that Beverly Hills plastic surgeon Dr. Robert Rey’s fancy undies and bras have been pulled off, so to speak, HSN’s Web site.

We guess that answers our question — e-mailed three times to HSN and Reys’ PR people — about whether the physician will continue to be selling his Shapewear line even though last week he started to selll his Senuous Solutions skincare creams on ShopNBC.

A poster to one of HSN’s online forums first reported that Rey’s goodies on Monday were deleted fom the No. 2 home shopping channel’s site. HR passd on that information to us.

Rey is the star of the E! Entertainment Television’s “Dr. 90210.”

We Take Third Shot At Finding Out If Plastic Surgeon Dr. Robert Rey Will Keep HSN Gig, While Also Selling Product On ShopNBC

October 28, 2009

Call us crazy, but we’re taking a third shot to try to find out if Beverly Hills plastic surgeon Dr. Robert Rey will continue to appear on HSN now that he’s got a gig at rival ShopNBC.

Rey, star of E! Entertainment Television’s “Dr. 90210,” has been selling Shapewear, fancy undies and bras, on HSN for some time. But last weekend he went on  ShopNBC selling a skincare line, Sensual Solutions.

We don’t offhand recall a time when a vendor was selling goods on two home shopping networks at the same time. We want to know if Rey’s tenure with HSN is over.  

So far, we have sent three e-mails to HSN corporate, which states it will only take questions  from “a media professional with a specific request.” No response yet. Maybe HSN doesn’t think The Homeshoppingista is a media professional.

Not for nothing, and not to toot our own horn, but we will when we must. We went to one of the best J-schools in the country, Medill.  We helped launch Crain’s New York Business. We won one of the most prestigious awards for business journalism, the Gerald Loeb Award, for a story on the impact of AIDS on the fashion industry.

We covered the cable industry for 16 years at Multichannel News, writing stories about the business and programming such as HBO’s “The Sopranos.”

And we are still reporting on the cable business, the multi-billion dollar home shopping segment, with this blog. QVC and ShopNBC are totally owned or partially owned by two key media giants, John Malone’s Liberty Media and NBC.

In between job hunting, we are also writing for the growing Web site, with a recent profile on Jersey’s Kurt Sutter, creator of the FX hit “Sons of Anarchy.”

We believe this all qualifies us as a media professional. 

We have e-mailed Rey twice, no response. But then we learned today that he has a PR firm that handles the media, and we shot an e-mail to them. Maybe they will answer our question. 

And we even e-mailed ShopNBC this morning, asking them if they know if Rey will remain on HSN.

Once again, we’ll let you know what we hear.

We’re Still Waiting To Hear From HSN and Dr. Robert Rey, About HSN And Dr. Robert Rey And ShopNBC

October 27, 2009

We just sent — for a second time — HSN and Beverly Hills plastic surgeon Dr. Robert Rey the big question that home shopping fans want to know: Will the sassy doctor remain on both HSN and ShopNBC?

We first e-mailed Rey, the star of E! Entertainment Television’s “Dr. 90210,” and HSN on Sunday. That’s the day that Rey premiered his skincare products, Sensual Solutions, on ShopNBC. But Rey also sells an undie and bra line, Shapewear, on HSN.

The query is simple: Will Rey still be selling Shapewear on HSN, even though he is also on competing network ShopNBC?

Monday we sent the same e-mail again to Rey and HSN.

We’re not holding our breath that we’ll get an answer, but we may give you periodic updates.

On a totally different subject, with tonight’s “PM Style” on QVC we might initiate one of our plans: To keep track of every time host Lisa Robertson says she is going to buy an item she is selling, and publish that list here.

If Robertson bought something every single time she said that, she’d need a house the size of Giants Stadium to hold all that QVC merchandise.

And we also wish QVC hosts like Robertson would stop calling the products they are hawking “ideas.” We are not looking to buy “ideas” on home shopping networks, we’re looking for jewelry, mascara, etc.

And while we’re at it regarding Robertson, we hope she will stop telling us that with Easy Pay, an “idea” is only “a dollar a day.”

Man, we got up on the wrong side of the bed today, didn’t we?

Plastic Surgeon Dr. Robert Rey Tells ShopNBC Viewers To Drop Their Pants, But Will He Remain On Both His Old Home Shopping Venue HSN And ShopNBC?

October 26, 2009

If you’re a plastic surgeon, why would you be selling two products — anti-aging skin cream and shapewear — that can eliminate the need for plastic surgery? That’s just one of the questions we would like to ask Dr. Robert Rey, of E! Entertainment Television’s “Dr. 90210” fame.

The other question is will he continue to be a vendor for HSN, since he just debuted a line of products on ShopNBC Sunday. Home shopping fans are clamoring for an answer to this question, too.

Brazilian-born Rey has been selling his Shapewear line, state-of-the art undies and bras that make you look skinnier and bustier, on HSN for some time. But today he premiered his “Sensual Solutions” skincare line on ShopNBC. He did two shows, and apparently sold out all the products he had on his first show, so ShopNBC was taking advance orders.

We caught him on his second appearance, and he was his usual bawdy self. We like the guy, but others feel differently.

The Beverly Hills surgeon said that despite what the public might think, many good-looking women in that wealthy enclave “are not getting plastic surgery” and that “aging is a choice.”

Rey said that these women are buying top-of-the-line skincare products, like his creams, to look good.

“If you want to get that $7 crap in the drugstore, go get it,” Rey told viewers, but he said it’s not going to work.

Darn, that’s not good news for us, because we won’t be able to afford his $99 “Instant Wrinkle Erase” skin cream until we get a full-time job.

The good doc, who said he has had 30,000 patients, admitted that he used to inject his own forehead (he did not say Botox) to get rid of its wrinkles, but stopped when he learned about the negative effect the shots have on the body.

Rey, who is a year and a half away from 50, then said that muscles are what cause wrinkles. Offering a somewhat creepy anecdote, Rey said that when he worked as a trauma doctor, he could immediately tell when a patient was dead because their faces would be smooth (tying back to that muscle thing).

Doc, how about determining if someone is dead the old-fashioned way, by taking a pulse?

Describing how damaging the sun is to skin, Rey told ShopNBC viewers, “Drop your pants, and you will see your tushy looks younger than your face.” We guess that would not hold for nudists who like to sunbath.

Rey vouched for his skincare products, which include an Anti-Aging Body Lift Cream, by saying that vast clinical trials were done on his creams. The doctor added that he was originally a chemistry major, No. 1 in his class, so he knows his stuff.

We e-mailed Rey and HSN and asked whether the handsome, dark plastic surgeon will continue to have his HSN line, despite the fact he is a vendor now for rival ShopNBC. We’ll let you know the answer.

Is Celebrity Plastic Surgeon Dr. Robert Rey Two-Timing HSN? He’s Got A New Skincare Line On ShopNBC

October 23, 2009

Has celebrity plastic surgeon Dr. Robert Rey jumped ship from HSN, or is be playing both sides of the home shopping fence by also launching at new line on ShopNBC?

Rey, star of E! Entertainment Television’s “Dr. 90210,” has been doing a line of shapewear for HSN.

But HSN rival ShopNBC announced Friday it will be launching Rey’s new skincare line, Sensual Solutions. The doctor, who some find swarmy but we actually like, will debut on ShopNBC this Sunday.

Is he cheating on HSN with ShopNBC? Or is his deal with HSN over?

We can’t remember another example of a vendor having different lines on two competing home shopping networks.

ShopNBC Launches First Beauty And Fashion Week Saturday, Hot Label Laundry By Shelli Segal On Board

October 23, 2009

As part of its continuing effort to diversify, ShopNBC is kicking off its first-ever Beauty & Style Week event Saturday night.

The event will feature ShopNBC’s largest number of beauty and fashion launches ever in one week.

“We are thrilled to present this chocked-full, week-long Beauty & Style event to our viewers,” ShopNBC’s chief merchant Msaid Kris Kulesza said in a prepared statement. “Some of the most sought-after brands in the industry will be featuring their new beauty and fashion must-haves as well as great holiday gifts on ShopNBC.”

Kulesza said, “From the likes of the hottest celebrity hair stylist Ted Gibson Beauty to global brand Laundry by Shelli Segal, from Dr. Robert Rey aka ‘Dr. 90210’ to America’s favorite shoe expert Miss Meghan, viewers will discover a wide array of wonderful finds — items we affectionately refer to as ‘ShopFINDS.’ Those who tune in will also be titillated about the prospects of learning from these expert guests how to instantly update their look in a way that easily works for their lifestyle.”

As part of the event Rey, known as E! Entertainment Television’s “Dr. 90210” and an in-demand cosmetic and reconstructive surgeon in Beverly Hills, will be introducing his new skincare line, Sensual Solutions, on ShopNBC. Through his products, Dr. Rey offers a non-invasive alternative to plastic surgery. Rey will be on air Sunday.

Celebrity hairstylist Gibson will debut his hair care line on ShopNBC Oct. 27. Based on Wild Orchid extract as its key ingredient, his product line will be featured during self-titled show hours throughout the day.

Following a strong reception by ShopNBC viewers at its launch in late August 2009, Sensa Weight-Loss System will appear this Sunday during eight self-titled show hours to educate viewers on how to use their simple approach to weight loss.

Also returning to ShopNBC is Vapour Organic Beauty. Eric Sakas, beauty expert and co-founder, will be the on-air guest this next Tuesday.

Beauty & Style Week is not only premiering new brands, but new shows. “Beauty Confidential” will make its debut next Tuesday. It will feature nothing but beauty insiders themselves, like Gibson, who will share their first hand knowledge with viewers.

Shoe expert Meghan Cleary will make her world-wide debut on ShopNBC next Wednesday. Meghan will premiere her new collection exclusively at ShopNBC during “Beauty & Style Week Party” at 9 pm ET.

The hot fashion brand Laundry by Shelli Segal will premiere next Thursday during shows titled after the line.

And the style program “Geneology Fashion DNA” will debut during a show titled after the line Oct. 30. Only at ShopNBC, this modern lifestyle apparel collection offers contemporary and casual looks with attitude that are ready for workday to weekend.

ShopNBC will also introduce Hope Brick — founder of RADARinsights and fashion industry veteran — as trend expert for the shopping network. She will appear in style-focused segments throughout Beauty & Style Week that educate viewers about the latest trends while providing fashion advice that translates the hottest styles into any wardrobe.

Plastic Surgeon Dr. Robert Rey Shows You How To Shape Up, Without Stiches Or A Scalpel, On HSN

October 20, 2009

Want to see women strutting around in their underwear? You don’t have to wait for the next Victoria’s Secret special. Just tune in to HSN Tuesday night for another show by Dr. Robert Rey.

Dr. Rey, a Beverly Hills plastic surgeon who was featured on E! Entertainment Television’s “Dr. 90210,” does a line of shapewear for the No. 2 home shopping channel.

He is celebrating his second aniversary on HSN, offering what used to be referred to as girdles. Now, this gear is called shapewear, and it’s a lot fancier and prettier.

Dr. Rey positions his product as a substitute for those too chicken, or not rich enough, to get liposuction, breast implants or the the latest craze, butt implants.
Although the shapewear is really no more risque than a swimsuit, it does seem a little seamy to see the HSN models walking around in it.

The good doctor, who viewers seem to either adore or hate, said early Tuesday morning that NBC anchor women wear his gear. We wonder who?