QVC’s Chaz Dean Sued Over His WEN Hair Products

Celeb hair stylist Chaz Dean is being sued by a whole lot of gals over his WEN hair care products, which he peddles on QVC. The plaintiffs, an estimated 200 of them, charge that WEN made made them lose their hair and damaged their scalps.

The CBS station in LA did an update on the litigation, a class-action suit that an attorney claims involves people in 40 states.

The lawsuit alleges that WEN has caused their hair to fall out and has irritated their scalps, according to CBS.

Dean boasts that his products are not traditional shampoos and cleansers, and the suit claims that’s the problem: That WEN is essentially just piling on conditioners, etc., on top of product already on the hair, not cleaning it.

The litigation, which names Dean and direct marketer Guthy-Renker, which hawks WEN in infomercials, gave CBS a statement.

We take great pride in the quality of our products and believe every product meets our high standards. We want all of our customers to have positive experiences with our products.

With well over 10 million WEN products shipped since 2008, our customers’ overwhelmingly positive response to WEN is a testament to the benefits it can deliver for its users. These benefits are reflected in consistently high rankings from independent consumer product sites as well.

Importantly, there is no scientific evidence to support any claim that our hair care products caused anyone to lose their hair. There are many reasons why individuals may lose their hair, all unrelated to WEN hair products. We intend to vigorously contest the allegations made against our products. And, we encourage any customer with any questions to contact us.

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3 Responses to “QVC’s Chaz Dean Sued Over His WEN Hair Products”

  1. Claire Dee Says:

    I have been using Wen products for years and I am very happy with it. Never had any problems with it. My hair is better since I started using Chaz’s products.

  2. Evelyn Says:

    I have been using Wen for about (4) four years. I do experience some loss of hair when I cleanse my hair, which is usually (1) one time per week. I have not noticed that the loss of hair is any different than the loss I experienced prior to using Wen. I always used very good shampoos and always experienced some loss of hair each time I shampooed my hair, whether it was once or twice per week. I actually needed to shampoo twice a week before starting to cleanse with Wen. When I use Wen, I really don’t need to cleanse my hair, just one time per week. Also, I have never experienced any irritation, redness, etc. on my scalp. My hair and scalp is very healthy. Maybe the patrons that are experiencing problems may be using the wrong formula. I have tried several and I like to use the formula: Sweet Almond Mint. Some of the others I tried did not seem to work as well for me. Just like other shampoos, some of them were better for my hair and scalp. I find it hard to believe that their loss of hair is from using the WEN.

  3. Jackie brodie Says:

    I started using wen in August 2015 by September I was making regular visits to my doctor due to unexplained hair loss . I under went many test but all returned normal I lost most of my hair on the left side and several spots on the crown my hair was extrely thick and long . Wen was the only thing I used different in my life after I ceased using wen within 5 weeks the hair stopped falling and is now growing bk it will take years to repair but at least I feel I discovered the cause

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