Celeb hair stylist Chaz Dean is being sued by a whole lot of gals over his WEN hair care products, which he peddles on QVC. The plaintiffs, an estimated 200 of them, charge that WEN made made them lose their hair and damaged their scalps.
The CBS station in LA did an update on the litigation, a class-action suit that an attorney claims involves people in 40 states.
The lawsuit alleges that WEN has caused their hair to fall out and has irritated their scalps, according to CBS.
Dean boasts that his products are not traditional shampoos and cleansers, and the suit claims that’s the problem: That WEN is essentially just piling on conditioners, etc., on top of product already on the hair, not cleaning it.
The litigation, which names Dean and direct marketer Guthy-Renker, which hawks WEN in infomercials, gave CBS a statement.
We take great pride in the quality of our products and believe every product meets our high standards. We want all of our customers to have positive experiences with our products.
With well over 10 million WEN products shipped since 2008, our customers’ overwhelmingly positive response to WEN is a testament to the benefits it can deliver for its users. These benefits are reflected in consistently high rankings from independent consumer product sites as well.
Importantly, there is no scientific evidence to support any claim that our hair care products caused anyone to lose their hair. There are many reasons why individuals may lose their hair, all unrelated to WEN hair products. We intend to vigorously contest the allegations made against our products. And, we encourage any customer with any questions to contact us.