Wowser — there’s trouble in West Chester, Pa.: Claire Watts has resigned as chief executive officer of QVC’s U.S. network, effective Friday, “to pursue other opportunities.”
That last couple of words is a catch phrase that reporters interpret as “it was not her choice.”
Just last week The Wall Street Journal published an interview with Watts, who compared to HSN CEO and blonde glamor puss Mindy Grossman has been an absolute media wallflower. We suppose that QVC’s rather lackluster performance in the U.S. helped pave the way for Watts’ departure.
QVC announced Watts’ exit Wednesday.
“Claire has played an instrumental role in QVC’s evolution to a leading multichannel retailer since joining the company in 2008,” QVC Inc. President and CEO Mike George said in a canned statement.
“Under her leadership, we’ve deepened our customer relationships and significantly expanded our e-commerce, mobile, and social platforms,” George said. “I want to thank Claire for her many contributions to QVC, including helping to build an experienced, dedicated U.S. leadership team and a stronger, more agile U.S. business. Everyone at QVC wishes her the best in her future endeavors.”
ANd here’s the spin from Watts:
“While the decision to move on from QVC was not an easy one, I am proud of what the U.S. team has accomplished over the past six years,” she said. “As I look forward to taking on new challenges, I know QVC has a strong and seasoned team in place to build upon the momentum that we have achieved in the U.S. business.”
With Watts’ departure, the senior U.S. leadership team, including Doug Howe, executive vice president merchandising & planning, Mary Campbell, executive vice president commerce platforms, and Rob Muller, senior vice president U.S. Strategic planning & analytics, will report to George on an interim basis as QVC seeks to revamp its long-term management structure.