HSN Shoppers Blast Jay King Over Shoddy Sterling Cuff

Let us preface this blog by saying we are big fans of HSN rock god Jay King’s jewelry. Some of our favorite necklaces are by King. We love the enthusiasm and passion he exudes as he talks about his globe trotting hunting for his “mine finds.”

That’s why it pains us to ask what the hell happened with his HSN TS earlier this month? It was a sterling silver cuff bracelet with cabochons of either redskin turquoise, lapis, coral or variscite, a lovely shade of green (#269-813). The price tag was only $90, and you could purchases matching earrings and pendants.


When we got our cuff, we couldn’t believe our eyes. True, the stones was pretty, but the bracelet was so flimsy we felt it might break when we squeezed it to fit our wrist. We know the price of silver has soared, but this skimpy bracelet was back in the mail to HSN shortly.

The Leo Feeney pendant we bought in Cave Creek

The Leo Feeney pendant we bought in Cave Creek

But trying to be fair, we decided to see what other HSN shoppers thought about the cuff before we blogged on it. If they disagreed with us, we would not offer our negative review of this King piece.

Well, there were HSN jewelry geeks who gave the cuff five stars. But there were a boatload who had the same complaints that we did — and more! There were 146 comments last time we looked.


Many of them, and we mean many, said when their bracelets arrived with stones that had already fallen out of them, sitting in the box. Others complained that the first time they wore it, a stone fell out. Others blasted King for having the cuffs manufactured in China, with the resulting shoddy workmanship.

Many asked what happened to HSN’s quality control.

Still others said, like us, that the cuff was too flimsy and they would have gladly paid more for a sturdier piece. Others said the lapis was too dark, a deep navy blue. Others wailed that the stones on their pieces didn’t match.

We ordered the variscite cuff because we thought it would match a pendant we bought when we went to Arizona last month. The one type of turquoise we were looking for was Carico Lake, which has a gorgeous almost pistachio green color.

It is very expensive turquoise. We saw a gorgeous necklace made out of Carico in Scottsdale, and it was more than $3,000. Our pendant was much more modest, picked up in Cave Creek. It mixes the opaque Carico with gemstones, citrine and peridot.

We love turquoise and gems combined. And that is the specialty of the artist who crafted our pendant, Leo Feeney. The King variscite cuff actually matched the pendant, but again, we thought the sterling on the cuff was not wear well over time.

Here is a sampling of some of the damning reviews on HSN.com:

“This is my first time buying from mr king. i don’t like to much weight on my jewelry but not to light. But this is to light scare to bend it. i purchase 2 bracelet and 1 pair of earrings. Was so happy when i receive my bracelets and earring. But so sad when i open my package and the stone were loose inside the package. poor quality i could real see why he was saying they did not make money.”

“When I opened the box and saw this bracelet I immediately loved it and put it on. It fit perfectly, the stones were as pretty as they looked on TV and I was ready to wear it for the whole summer. However, within 5 minutes of first putting it on,I looked down and saw that one of the stones had fallen out. Fortunately I found the stone but unfortunately the bracelet is going back! I have many Jay King pieces but this does not meet their standard. Sorry.”

“Shame on the makers of this Jay KIng cuff bracelet! I received cuff with 2 stones flopping around the bag! I have many pieces of Jay King and love them all. When I called customer service I knew other people had the same problem. Then I looked at reviews, so many had the same problem. Again, SHAME on makers of this cuff. Apology should be given to us all. Need I say… it’s going back.”

“I used to not be able to resist Jay King’s items but I guess the glory days are over. I can’t believe how far the quality of his pieces have fallen. The glue was still on the stones on one of the turquoise bracelets I received. Very sad because he used to have such nice things. He now uses compressed stones or stones that are poorly set in China. Heartbreaking.”

“I ordered four of these bracelets and as soon as I am through writing this review all four are going back to the post office for their return trip. What a disappointment!”

“My bracelet had a stone fall out within 5 minutes of opening the box. The silver is really lightweight and when you squeeze it to close around your wrist, it creases — it’s that flimsy. And I have a 7 inch wrist — not small at all. Lapis was fine but it needs to stay in the ‘bezel.’ Not really a bezel — it’s just glued in and not well at that. Really disappointed since I had a necklace it would have gone well with. Going back.”

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12 Responses to “HSN Shoppers Blast Jay King Over Shoddy Sterling Cuff”

  1. pussmom212 Says:

    Didn’t know if you were aware of Kathy(formerly the queen of QVC) doing an infomercial for some life extension company. Only caught a few minutes so can’t tell you more. I thought of you almost at once,thanks so much for all your posts,Lora

  2. pussmom212 Says:

    Forgot to comment on Jay King jewelry. It’s been made in China for awhile. Being made in China is not the issue in my opinion it’s hsn not caring about quality. Sorry to say it looked very flimsy when they showed it on the air so I’m not surprised that’s what people received. Maybe they will learn their lesson,although I doubt it.

  3. mary s Says:

    at this point it has a 3.3 overall rating which is really not THAT bad. i am guessing that some people loved it and had no problems. the ratings are pretty much all over the place.

  4. homeshoppingista Says:

    Thanks for the tip on Kathy Levine. I’ll see if I can track that down.

  5. Joanie B. Says:

    What a shame about that bracelet. It’s classic, and very attractive. Too bad the quality does not live up to the appearance.

  6. Kristine Says:

    When you receive a product that is that blatantly defective, I don’t think you should have to pay for the return shipping!!

  7. homeshoppingista Says:

    I don’t think that you have to,

  8. Drmy Says:

    I have a question… Did Jay King change end caps?

  9. Our Check Is In The Mail To HSN Rock God Jay King | Homeshoppingista's Blog By Linda Moss Says:

    […] https://homeshoppingista.wordpress.com/2013/07/22/16152/ […]

  10. linda blevins Says:

    just bought a jay king ring, made in china marked 925 well it isn’t sterling, realy disappointed

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